Experience ticket and order confirmation will always be sent to the email address provided.
Responsibility for the experience ticket passes to you as the consumer at the time of receipt of the ticket.
Once you have paid for an experience, the experience ticket will always be sent to the email address provided. If you do not receive an email, you should first check whether our message has ended up in your spam folder or campaign folder. If it is not there, you can contact us directly for help.
Responsibility for the experience ticket passes to you as a consumer at the time you receive the ticket by email, and you should therefore check as soon as possible that the contents of the email and the experience ticket match the order and the order confirmation.
VAT
All prices at Psychic Medium Rosie 🔮 are quoted in DKK and include VAT. The exception is experiences that, due to their content and nature, are exempt from VAT according to the rules of the VAT Act.
Experience Gift Card
Our gift cards are an amount gift card that can be used as a means of payment.
Our gift cards cannot be combined and must therefore be used individually. Please also note that discount codes cannot be used when purchasing gift cards.
*We reserve the right to cancel the order if this is not complied with. *
Price and printing errors
We reserve the right to price and print errors on our website, social media, newsletters and other mailings by email, and reserve the right to cancel the order in the event of material and/or clear errors.
If you choose to cancel, there is free cancellation 24 hours before the booked time, otherwise 50% of the cost will be charged.
Through our software provider Holdbar, we use SSL, and this means that your credit card information is processed encrypted.
If you pay by credit card, you are protected from misuse, as you can refuse a payment through your bank. In addition, you have no deductible if the credit card is misused in an online store that uses SSL. Psychic Medium Rosie 🔮 uses SSL, and this means that your credit card information is processed encrypted.
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Personal data
When purchasing an experience at Psychic Medium Rosie 🔮, we need the following information:
That's name.
We register your personal data in order to deliver the goods to you. We ask for your phone number in order to be able to provide you with good service if something unforeseen happens upon delivery of your order confirmation, upon delivery of gift box or on the day of your experience.
The personal data is registered with Psychic Medium Rosie 🔮 and stored for five years, after which the data is deleted. If you have used your experience in the meantime, we will delete most of your data 30 days after the completion of the experience or redemption of your experience certificate from the experience controller. We must continue to store names and addresses for five years according to the Accounting Act. When personal data is collected through our website, we ensure that it is always done with your explicit consent, so that you are informed about what data is being collected and why.
We do not store and transmit customer data encrypted. Information provided to Psychic Medium Rosie 🔮 is not passed on or sold, and we do not record any sensitive personal data. As a registered customer of Psychic Medium Rosie 🔮, you always have the right to object to the registration and you have the right to gain insight into what data is registered about you. You have these rights according to the PUL and requests in connection with this are directed to Psychic Medium Rosie 🔮 by email.
In connection with purchases, identity and transaction data are stored in accordance with applicable legislation.
If your data is incorrect, incomplete or irrelevant, you have the right to have it corrected or deleted.
Psychic Medium Rosie 🔮 uses cookies for the purpose of optimizing the website and making your visit easy for you. You can delete cookies from your computer at any time.
*We will display a table with the cookies that are set. *
Psychic Medium Rosie 🔮 uses a log statistic that collects information that can give a picture of how many visitors we have, where they come from and where on the site they leave. Log statistics are used only for the purpose of optimizing Psychic Medium Rosie 🔮